Our offerings encompass Office Stationery, Housekeeping Supplies, Printing Necessities, and Pantry Essentials, designed to meet the diverse needs of your business.
Housekeeping Materials
We are a reputable supplier and trader of cleaning materials in Bangalore. Our vast experience has enabled us to offer an excellent range of products that are fabricated using high-quality materials.
Pantry Items
For a productive office with many employees, timely provision of stationery and pantry supplies is essential. Offiehub Solutions offers quality and affordable products, including refreshments like drinks, water, and snacks, delivered quickly.
General Stationary Items
Offiehub Solutions is a well-known provider of affordable office stationery products. With decades of experience in the field, we offer a diverse range of office supplies, paper products, printing supplies, peripherals, and data storage. We are committed to providing the best products available in the market in a short time.
Printing Necessities
Printing is important for businesses of any size. Running out of ink, toner, or paper and sending staff out to buy more cartridges can cause downtime. Offiehub Solutions can deliver original cartridges to your doorstep, ensuring you have all your printer needs covered.
Privacy Policy
Privacy Policy
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
Account means a unique account created for You to access our Service or parts of our Service.
Company (referred to as either 'the Company', 'We', 'Us' or 'Our' in this Agreement) refers to Offiehub Solutions, Hadosiddapura, Carmelaram PO, Off Sarjapur Road, Bangalore - 560035.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: India
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to Offiehub Solutions, accessible from www.offiehub.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Usage Data
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:
Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be 'Persistent' or 'Session' Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.
We use both Session and Persistent Cookies for the purposes set out below:
Necessary / Essential Cookies Type: Session Cookies Administered by: Us Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
Cookies Policy / Notice Acceptance Cookies Type: Persistent Cookies Administered by: Us Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
Functionality Cookies Type: Persistent Cookies Administered by: Us Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.
With Your consent: We may disclose Your personal information for any other purpose with Your consent.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the 'Last updated' date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
By email: offiehub@gmail.com
Terms & Conditions
PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY. THESE TERMS AND CONDITIONS (“T&C”) MAY HAVE CHANGED SINCE YOUR LAST VISIT TO THE SITE. BY USING THE SITE, YOU INDICATE YOUR ACCEPTANCE OF THESE T&C. IF YOU DO NOT ACCEPT THESE T&C, THEN PLEASE REFRAIN FROM USING THIS SITE.
Offiehub Solutions reserves the right to change the nature of this relationship at any time, and to revise these T&C from time to time. Users who violate these T&C will have their access cancelled and they may permanently be banned from using the Site. Users should check these T&C periodically. By using the Site after we post changes to these T&C, you agree to accept those changes, whether or not you actually reviewed them.“Customer” means the person or company who place an order via the website to purchase any of the products.“Products” means the products offered for sale by Offiehub Solutions in via the site. Trademark, Copyright and Restriction.
This site is controlled and operated by Offiehub Solutions. All material on this site, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights that are owned and controlled by us or by other parties that have licensed their material to us. Offiehub Solutions in logo, name, design are All RIGHTS RESERVED. All other trademarks, product names, and company names or logos cited herein are the property of their respective owners.
Account and Registration Obligations “Your Information” is defined as any information you provide to us in the registration, buying or listing process, in the feedback area or through any email feature. We will protect Your Information in accordance with our Privacy Policy. If you use the Site, you are responsible for maintaining the confidentiality of Your Account and Password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under Your Account or Password. Offiehub Solutions shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account. You also agree to:
Provide true, accurate, current and complete information about yourself as prompted by Offiehub Solutions form (such information being the “Registration Data”) Maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current or if Offiehub Solutions has reasonable grounds to suspect that such information is untrue, inaccurate, not current or not in accordance with the User Agreement, Offiehub Solutions has the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the Site.
Return Policy
At Offiehub Solutions, we want you to be completely satisfied with your purchase. Please review our return policy below:
Return Window: We accept returns only for products that are damaged or defective upon arrival. You must notify us of any damage or defects at the time of delivery. Once you sign and confirm receipt of the product, we will not be able to accommodate any later claims for damage or defects.
Return Requirements:To be eligible for a return, please ensure that you: Inspect the product thoroughly at the time of delivery before signing the delivery confirmation. Immediately inform the delivery personnel and our team if you notice any damage or defects. Take clear photographs of the damaged or defective product. Email these photographs along with a description of the issue to offiehub@gmail.com within 24 hours of delivery.
Return Process: Notification: Upon receiving your email with the images and description, our team will review the information.
Confirmation: If the damage or defect is confirmed by our team, we will initiate the next step.
Resolution: Our preferred resolution is to provide a replacement for the damaged or defective part. If a replacement part is not available, we will offer a replacement of the entire product, subject to availability.
Refund (if applicable): A refund will only be processed if a replacement or a replacement part for the same product is not available.
Important Notes: We do not offer exchanges unless the product is damaged or defective upon arrival. The exchanged product will be the same as the product purchased, subject to availability. Product images displayed on our website are for representation purposes only. Minor variations in features may occur in the actual product. Our cancellation policy allows for cancellations within 12 hours of placing the order without any charges. If you wish to cancel after this period, you must refuse delivery of the product. Once the refusal is confirmed, a refund for the product will be initiated.
Warranty: Please note that we offer a 1-year warranty only on steel furniture and chair mechanisms. No warranty or repairs are offered on imported wooden furniture, classroom furniture, or plastic products. Plastic parts, locks, fabric, and hardware are not covered under warranty. Normal wear and tear are not covered by warranty. Repairs for items under warranty are offered only at our godown located at Offiehub Solutions, Hadosiddapura, Carmelaram PO, Off Sarjapur Road, Bangalore - 560035 and require a copy of the original invoice. We do not offer on-site repairs under any circumstances. As an importer and trader, we do not undertake any re-upholstery, re-polishing, repainting, shifting, or re-fitting services. If we are unable to rectify the issue or replace a spare part under warranty or replace the product, a refund will be processed within 7 business days via cheque.
Refund Policy: If the original payment was made online, the refund will be credited back to the original payment method. For other modes of payment, the refund will be issued via cheque. Please allow 7 business days for the refund to be processed.
Contact Us: If you have any questions regarding our Return Policy, please contact us at: offiehub@gmail.com | +91- 6379907070
Shipping Policy
At Offiehub Solutions, we strive to deliver your orders in a timely and efficient manner. Please review our shipping policy below:
Shipping Timeline:
Once your order is placed and confirmed, we aim to process and dispatch it within 5 business days.
The estimated delivery time will depend on your location and the shipping method selected during checkout. You can typically expect your order to arrive within 7 to 10 business days after dispatch.
Please note that these are estimated timelines, and actual delivery times may vary due to factors beyond our control, such3 as weather conditions, logistical issues, or unforeseen circumstances.
Shipping of Tangible Goods:
We partner with reputable courier services to ensure the safe and reliable delivery of your tangible products.
Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for delays or6 non-delivery due to incorrect or incomplete addresses.
For information regarding the return process for tangible goods, please refer to our separate Return Policy.
Shipping of Digital Goods:
Digital goods, such as software licenses, e-books, or digital artwork, are typically delivered electronically.
Once your order for a digital good is processed and payment is confirmed, you will receive an email containing instructions on how to access and download your8 purchase. This email is usually sent within [Number] business hours of order confirmation.
Return Process for Digital Goods: Due to the nature of digital goods, we generally do not accept returns or offer refunds once the product has been accessed or downloaded. However, if you encounter any technical issues preventing you from accessing your digital purchase, please contact our customer support team at offiehub@gmail.com, and we will do our best to assist you.
Shipping Charges:
Shipping charges, if applicable, will be calculated based on the weight of your order, the destination, and the shipping method selected. The applicable shipping fees will be displayed during the checkout process before you finalize your purchase.
Delivery:
Please ensure that someone is available at the provided shipping address to receive and sign for the delivery of tangible goods.
If no one is available to receive the shipment, the courier may attempt redelivery or leave a notification card with instructions on how to arrange for collection or redelivery.
Refund/Cancellation Policy
At Offiehub Solutions, we aim for your complete satisfaction. Please read our policy regarding refunds and cancellations carefully.
Cancellation Policy:
You can cancel your order within 2 hours of placing it without incurring any charges. To cancel your order, please contact us immediately at offiehub@gmail.com or call us at +91-6379907070. Please include your order number in your communication.
If you wish to cancel your order after the initial 12-hour window, and your order has already been shipped, you will need to refuse the delivery of the product. Once the refused delivery is confirmed by our shipping partner, we will initiate the refund process for the product cost. Please note that any applicable shipping charges may not be refundable in this case.
Refund Policy:
Damaged or Defective Products on Arrival: We offer a refund or replacement only in the case of products that are damaged or defective upon arrival. You must notify us of such issues at the time of delivery and provide photographic evidence within 24 hours of delivery to offiehub@gmail.com. Please refer to our detailed Return Policy for the complete process.
Non-Availability of Replacement: If a replacement for a damaged or defective product (or a replacement part) is not available, a refund will be processed.
Cancellation After Shipment (Refused Delivery): If you refuse delivery of your order after it has been shipped (beyond the initial 12-hour cancellation window), a refund for the product cost will be initiated once the refusal is confirmed by our shipping partner. Original shipping charges, if applicable, may not be refunded.
Digital Goods: Generally, we do not offer refunds for digital goods once they have been accessed or downloaded. Please review the product description and system requirements carefully before making your purchase. If you experience technical difficulties in accessing your digital purchase, please contact our support team at [Your Customer Service Email Address] for assistance.
No Refund/Cancellation in Certain Cases:
We do not offer refunds or accept returns for reasons other than products being damaged or defective upon arrival, or in cases where a replacement is not available. This includes, but is not limited to, issues arising after the delivery confirmation (signing for receipt), incorrect product selection by the customer, or changes in preference.
Please note that colors of products shown on our website or in our catalog may vary slightly from the actual product due to photography limitations. This is not considered a valid reason for a refund.
For products under warranty, our primary resolution is repair or replacement of the faulty part (as outlined in the Warranty section of our Return Policy). Refunds are only considered if repair or replacement is not feasible.
Refund Processing Time:
Once your refund request has been approved, we will process the refund within 7 business days.
The time it takes for the refund to reflect in your account may vary depending on your bank or payment provider.1
Mode of Refund:
If the original payment was made online (e.g., credit card, debit card, net banking), the refund will be credited back to the original payment method.
For other modes of payment (e.g., cash on delivery, if applicable), the refund will be issued via cheque.